FAQ

Shipping & Delivery:

Will I get a tracking number?
Yes, once your order ships, you'll receive an email with your tracking info.

Do you ship internationally?
Yes, we ship within the United States, Canada, United Kingdom, New Zealand and Australia.

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Order Changes & Cancellations:

Can I change or cancel my pre-order?
Changes or cancellations must be requested within 24 hours of purchase. After that, your order is locked in.

What happens if there are production delays?
We’ll notify you right away if there are any delays. Transparency is key — we’ll keep you in the loop with updated timelines.

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Payments & Refunds:

When will I be charged?
You’ll be charged at the time of placing the order. This secures your items.

Are orders refundable?
Orders are final and are non-refundable. If you receive a defective item, we’ll happily offer a replacement.

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Sizing & Product Info:

How do I choose the right size?
Check our size guide on each product page. If you're unsure, contact us — we're happy to help.

Will sold-out pre-order items restock?
We produce in limited runs. If an item is in high demand, we may bring it back in future drops — join our email list and follow us on IG, TikTok or Facebook to stay updated.

 

For any other questions, you can reach us by filling out the form under the "contact" tab or emailing  support@shopnoblelife.com.